Willowbrook Funerals
Willowbrook Funerals
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Frequently Asked Questions

Who are Willowbrook Funeral Services?

We are a funeral service provider appointed by Neilson Financial Services Limited. We arrange and deliver funeral services through a network of trusted providers.

Is this a funeral plan?

No. This is not a pre-paid funeral plan. Willowbrook arranges the funeral when it’s needed.

How does the £300 funeral contribution work?

Some Over 50s Life Insurance policies may include a £300 contribution towards funeral costs, if the funeral is arranged through Willowbrook Funeral Services. Check the policy terms and conditions.

What happens if I want an unattended cremation?

The £300 contribution also applies to unattended cremations.

Can I change my wishes or use a different provider?

Yes. You can update your wishes or providers at any time. Just give us a call. If any of the service providers become unavailable, we will arrange a suitable alternative. Please note that if you no longer use Willowbrook Funerals, you will not benefit from the £300 contribution. 

Willowbrook Funeral Services is a trading name of Neilson Financial Services Limited, which is authorised and regulated by the Financial Conduct Authority (FCA No. 594926). If you select the Funeral Benefit Option with an eligible Over 50s Life Insurance policy, a £300 contribution may be made towards funeral costs, if the policy is eligible and the funeral is arranged by Willowbrook. Full terms and conditions apply.

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