We are here to help
When someone close to you passes away, we’re here to help. Our team arranges respectful, affordable funerals, and offers you guidance every step of the way.
Call us on 0186 952 0308.

Our Funeral Services
We look after funeral arrangements with kindness and respect. We’ll support you through every step and make sure everything is taken care of as simply as possible.
Providing Support for the Next of Kin
We’re here to help when you need it most.
Here’s what you need to do: call us on 0186 952 0308. We’ll help with the arrangements and explain what happens at each stage.
If the deceased had a life insurance policy with a Funeral Benefit Option accepted by Willowbrook, we can provide even more value – a £300 contribution may be paid towards the funeral, including attended cremations.
Please note if the funeral costs more than the insurance pays out, the person arranging the funeral will need to cover the difference. Any money left over after the funeral is paid to the beneficiaries or will go to the person’s estate.
The National Bereavement Service can also support with local and national services for bereavement counselling. They can help you with your circumstances and it may be useful to talk to someone. You can visit www.theNBS.org.

Need more help?
Frequently Asked Questions
Find answers to common questions about Willowbrook Funeral Services.
For full details of any contribution towards funeral costs from a life insurance policy, please see the Funeral Benefit Option Terms and Conditions of that policy.
Note: the Funeral Benefit Option is not available to those living in the following areas: Northern Ireland, KW (Wick) and IV (Inverness) postcodes.
We are a funeral service provider appointed by Neilson Financial Services Limited. We arrange and deliver funeral services through a network of trusted providers.
No. This is not a pre-paid funeral plan. Willowbrook arranges the funeral when it’s needed.
Some Over 50s Life Insurance policies may include a £300 contribution towards funeral costs, if the funeral is arranged through Willowbrook Funeral Services. The Funeral Benefit Option is not available to those living in the following areas: Northern Ireland, KW (Wick) and IV (Inverness) postcodes. Check the policy terms and conditions.
The £300 contribution also applies to unattended cremations.
Yes. You can update your wishes or providers at any time. Just give us a call. If any of the service providers become unavailable, we will arrange a suitable alternative. Please note that if you no longer use Willowbrook Funerals, you will not benefit from the £300 contribution.
Discover Our Funeral Services
Compassionate and affordable funeral arrangements tailored to honor your loved ones with dignity.